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Delaware State University

Preparing Higher Education Leaders for a Changing Workplace: The Role of Continuous Learning

Francine Toliver Edwards

Continuous Learning Champion

Higher education is experiencing one of the most significant periods of disruption in its history. This keeps me up at night. The intersection of demographic shifts reducing the number of college students, technological advances, demands for more flexible employment options and financial pressures has created a landscape that demands adaptability from institutions and the leaders who serve them. The sustainability of higher education will depend on the willingness of its leaders to embrace continuous learning as a professional responsibility.

As someone who has spent more than twenty-five years in higher education as both an academic and administrator and served under five different presidents, I have witnessed more than my share of transformation efforts. One lesson has become increasingly clear: leaders cannot effectively navigate change if they are unwilling to learn alongside those they lead. Unfortunately, some leaders continue to respond with what can best be described as “lip service” to change. Strategic plans mention innovation. Committees discuss transformation. Retreat agendas focus on future challenges. Yet meaningful action often stalls because leaders delegate the responsibility for learning and adaptation to others. Mid-level managers and directors are sent to development programs and faculty are encouraged to participate in training. Meanwhile, senior leaders often limit their development to annual conferences, council memberships, or senior-level retreats. This approach is no longer sufficient.

Leadership is not the delegation of learning. Leadership is the modeling of learning. Continuous learning should be viewed as a leadership competency rather than an optional professional activity. Higher education leaders should intentionally maintain professional development portfolios that reflect a balance of three critical areas.

First, leaders must engage in people-centered learning. Understanding generational differences, employee engagement, mental health, inclusion and organizational behavior remains essential to managing today’s changing workforce. People remain the most valuable resource within any institution.

Second, leaders must commit to technology-centered learning. Whether discussing artificial intelligence, cybersecurity, learning platforms, or emerging communication tools, technology continues to shape virtually every aspect of higher education. Leaders who fail to understand these developments risk making decisions that limit their institution’s ability to remain competitive.

The third critical area is future-focused learning. Future casting and strategic foresight have become essential leadership skills. These tools help leaders anticipate change rather than react to it.

Ironically, in an industry dedicated to lifelong learning, some professionals eventually stop learning themselves. Over time, leaders may become more comfortable protecting existing systems than reimagining new possibilities. One way we have demonstrated our commitment to continuous learning on our campus is through the launch of the Professional Development and Leadership Academy (PDLA). Through the PDLA, we have created a comprehensive leadership development program that supports employees at every stage of their professional journey, from emerging leaders and supervisors to senior administrators. The academy was designed with the understanding that leadership development cannot be reserved for a select few. Rather, it must become a shared institutional responsibility.

“Leadership is not the delegation of learning. Leadership is the modeling of learning.”

What makes this model particularly important is its tiered approach to leadership development. The PDLA provides development opportunities appropriate for varying levels of responsibility and experience. We are not simply training employees for their current roles; we are preparing them for the challenges the institution will face in the future.

The PDLA also reflects the reality that today’s workforce learns differently than previous generations. It leverages multiple delivery methods, including virtual learning opportunities and self-directed professional development experiences. This mixed-modality approach acknowledges the competing demands facing faculty and staff while increasing accessibility and participation. More importantly, it models the flexibility and innovation that higher education institutions must embrace if they expect to remain relevant in a rapidly changing environment.

One of the most rewarding aspects for me is that PDLA instruction is not limited to outside consultants or traditional trainers. Leaders across the university serve as facilitators, creating opportunities for employees to learn from colleagues who understand our institution’s unique challenges and opportunities. In many cases, employees who may have become disconnected from formal professional development rediscover a passion for learning when they see their peers actively engaged in the process.

This approach reinforces that leadership is a practice, not simply a title. Ultimately, the PDLA is more than a training program. It is an investment in institutional sustainability, fostering a culture where continuous learning is valued, visible and essential to both individual and organizational success.

The future of higher education will be sustained by leaders who demonstrate the same commitment to learning they expect from their faculty, staff and students. In a rapidly changing world, relevance is directly tied to the willingness to grow. The most effective higher education leaders of tomorrow will not be those who know the most today. They will be those who never stop learning.

The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.

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