WHOS-NEXT.COM

Educational institutions are increasingly shifting toward student-centric strategies, using customized solutions to streamline administrative interactions so students can allocate their time and effort where it matters most. Among the solution providers addressing the administrative obstacles in the educational space, WHOS-NEXT.COM stands out for its contribution to effective queue management. Having given a keen ear to student problems in academic settings, it introduced a cutting-edge queuing platform that can reduce wait times to seconds.

“Our platform serves as an all-in-one solution, tackling a wide range of issues, including appointment scheduling, data collection, and reporting. It creates a seamless experience for staff and students,” says Jody Orozco, founder and CEO of WHOS-NEXT.COM.

Thanks to the innovative platform, students no longer face the inconvenience of waiting in long lines, enabling them to better manage their busy schedules and academic commitments. Gone are the days of students grappling with outdated clipboards, manual sign-ins, or inefficient tools like hand clickers and Google Sheets. The software efficiently manages every aspect related to specific queues.

Educational institutions can now track wait lines, identify students seeking assistance from specific departments, and gain insights into their interactions. The platform records the duration of each interaction, the purpose of visits, services provided, and overall satisfaction with the outcomes. This is made possible by allowing students to sign in via cell phones or kiosks. The platform also tracks wait times and visit durations, streamlining the entire process and allowing staff to reassign students between queues as needed for efficient service.

The platform sends text alerts to students as their turn approaches, eliminating the need for constant monitoring and waiting.

This feature is particularly beneficial for international students who may require assistance in their native language, as they can promptly access the support they need.

The platform's cloud-based architecture makes implementation straightforward for educational institutions. There is no need for installations or maintenance, as everything operates seamlessly. When a school expresses interest, the WHOS-NEXT.COM team swiftly deploys the system and provides immediate training, ensuring the platform can be put to work within hours.

The onboarding process involves three simple steps. The team first thoroughly understands the client's needs to tailor the platform to their specifications. Next, a demonstration is conducted through a pre-recorded webinar or a personalized one-on-one session, depending on the client's preference. The platform is then configured to align with the client's workflow, whether they require it for appointment scheduling, queuing functionality, text messaging capabilities, or robust reporting. Once the purchase order is placed, deployment follows quickly.

Our platform serves as an all-in-one solution, tackling a wide range of issues, including appointment scheduling, data collection, and reporting. It creates a seamless experience for both staff and students

WHOS-NEXT.COM has earned client trust for several reasons, including the prestigious Texas representative certification. Achieving this certification involved a rigorous and comprehensive risk assessment and documentation process tailored to meet the high standards set by the state of Texas. It assures schools that the platform adheres to stringent security standards and provides IT departments with the necessary documentation and security plans for a thorough product evaluation.

In addition to its core offerings, the recently added survey component offers a streamlined feedback mechanism, benefiting students and empowering schools with the information they need to provide more effective and personalized services.

With a solid two-decade foundation in the education sector, the company is now expanding its reach into new domains, including passport services and municipal solutions. Choosing WHOS-NEXT.COM as a solution partner equates to staying ahead of the curve by redefining the student experience.