RESONATE Learning Management Solutions

Learning management systems (LMS) have been prevalent for many years. However, as learner requirements evolve, the need for a more diverse and robust learning environment becomes evident. RESONATE Learning Management Solutions, with its next-gen learning experience platform (LxP) support, combines a higher level of creativity, logic, and technicality into the learning support programs (LSPs) and learning enhancement programs (LEPs) of corporate clients.

RESONATE stands out through its vast expertise and decades of experience supporting and developing LMSs and LxPs. RESONATE's technological knowledge and expertise have ushered in efficient and engaging LMS capabilities while fostering awareness about the current innovations and advancements in the LMS landscape.

The combination of technical and creative expertise paves the way for top-notch LMS administration capabilities. RESONATE offers an LMS support model that is managed by personnel who specialize in both IT and creative learning aspects. Clients no longer have to depend on their IT departments for managing their LMS administration.

“We provide white-glove services at every step of the process. We hold the client's hands and walk them through the entire process. From migration, to implementation, to setting up an admin model, we cater to their every need,” says David McCafferty, founder of RESONATE Learning Management Solutions.

The LxP configuration, LMS support, mobile learning, and customer support capabilities of RESONATE drive LSPs and LEPs that foster learning. Its team of experts and advanced tools empower clients to explore new ideas and strategies for streamlining workflows and enhancing productivity. Pharmaceutical biotech companies and healthcare providers prefer RESONATE for its ability to meet their unique requirements without following a one-size-fits-all approach.

Embedding itself into the client’s workforce, RESONATE provides personalized LMS support and helps clients unlock new training and learning opportunities. It assists in developing LSPs and LEPs from the ground level with expert analysts.

Leveraging data to learn about preferences and choices help RESONATE build tailored and personalized experiences. It assists with implementing and configuring LMSs and LxPs, along with an admin support model to keep everything running day to day. For instance, if there is a ticketing system, RESONATE will work with your IT department to set up a mailbox integrated into the ticketing system, so end learners can easily request service or assistance. RESONATE also ensures the LMS and human resource information system (HRIS) are in tune with each other, so all data-driven automated assignments can be configured.

From everyday LMS administration to elevating LMS models, RESONATE enables its clients to take their learning experience to the next level. The exceptional customer service and ticket-resolving ability push its turnaround time well below the industry benchmark.

These competencies can be seen in a recent case study where RESONATE partnered with a pharmaceutical company without an LMS administration model. The client's objective was to migrate their outdated LMS to a new global LMS within the company. RESONATE built an administrative model from the ground level which helped generate revenue and establish a team from scratch. RESONATE completed the first migration and assisted the client with various other migrations over the years. RESONATE also partnered with a software developer to build an LxP tailored to the client's sales staff, which gave them access to training sessions on their iPad. RESONATE's administrative paradigm is still widely used nearly a decade later and enables the client to instill new knowledge and skill in employees.

"We provide white-glove services at every step of the process. We hold the client's hands and walk them through the entire process. From migration and implementation to setting up an admin model, we cater to their every need

These success stories are a testament to its vast expertise in the LMS space. According to one customer, “Resonate is very professional and just gets things done. When you need LMS attention, Resonate will EXCEED every organization's needs". Another customer story says, “Resonate is without question the single best vendor we’ve ever partnered with and we partner with a lot of vendors”.

Moving forward, RESONATE seeks to expand its LMS portfolio by adding more innovative features to its system, strengthening its ability to improve the learning methods employed in the corporate ecosystem.