One to One Plus

Technology has permeated every aspect of school operations, from classroom teaching tools and devices to insurance tracking and fee collection. Managing these varied functions with multiple systems is the norm, but it is becoming a thing of the past.

One to One Plus is rewriting the narrative of school operations with its all-in-one software solution that integrates disparate school systems into a single platform, providing a unified view of the overall operations.

Designed specifically to solve the challenges of the K-12 sector, the custom-designed, cost-effective solution specializes in asset management along with a robust help desk system. The software streamlines the operational processes of school districts and enables staff to manage tasks more efficiently while reducing costs.

“We have successfully integrated disparate systems within school districts into a unified platform where all components communicate seamlessly with each other,” says Burt Lancaster, founder and CEO.

One System for Seamless Integration

One to One Plus’s solution addresses a significant challenge school systems face today— managing an unprecedented amount of technology. Budget constraints prevent schools from hiring additional staff for maintenance and support of aging technologies. Adding to the complexity are responsibilities like stadium technology, security alarms and door entryways that have become part of the technology domain. All of these are managed through disparate platforms, leading to operational inefficiencies.

The One to One Plus software centralizes all technology-related activities, eliminating the need to switch between multiple platforms for tracking them.

Asset management is a key component of the software that simplifies device tracking for schools. Through an application programming interface (API) connection to mobile device management (MDM) systems like Google, Mosyle and others, the software electronically imports and updates device information.

This ensures that device details are consistently accurate and up-to-date without the need for manual data entry across different systems. Administrators can use the feature to efficiently assign devices to students, staff or specific locations like classrooms.
Among other noteworthy features is help desk ticketing, which allows teachers, students or anyone needing assistance with their assigned devices to easily request help. Unlike traditional setups where schools use separate systems for help desk ticketing and device tracking, the One to One Plus software consolidates the functions. It routes tickets to the appropriate personnel for efficient resolution. Communication with end users is streamlined through email or notes within the software. The software also tracks inventory parts associated with help desk tickets, ensuring efficient management and use of resources.
To further simplify the process, the firm offers a mobile app that allows users to perform device management, owner identification and help desk functions remotely. It also handles invoicing students for damages to assets and collects payments in addition to electronic signatures from students and staff.

Underlining a strong emphasis on managerial oversight and tracking processes, the software features a dashboard providing instant, real-time access to activities and data within the system. Its reporting capabilities let school administrators monitor operations and make informed decisions based on detailed insights.

We have successfully integrated disparate systems within school districts into a unified platform where all components seamlessly communicate with each other

The best part—One to One Plus offers all these capabilities at extremely affordable rates.

Service That Speaks for Itself

One to One Plus’s focus extends beyond powerful software solutions to exemplary client service. Its collaborations with diverse educational institutions, including school systems and private and charter schools, enable it to offer valuable insights and support.

Its team of project managers with extensive backgrounds in K-12 education understands the distinct client needs. Having walked in the shoes of K-12 technology professionals, they can offer best practices on a variety of topics. Following the software installation, they lead training sessions for users and oversee and manage the entire implementation project.

In terms of customer support, the firm maintains a traditional approach that prioritizes personal interactions and client relationships. The team offers a wide range of ongoing, dedicated support services to understand client issues and provide fast resolutions. Additionally, the company provides a comprehensive support website including a user community to ensure users get the most from the software.

Client feedback is valued by One to One Plus. Client input is used in software development to develop new features and updates to reflect real-world scenarios and to meet the evolving needs of clients.

One to One Plus is dedicated to delivering its robust and adaptable software to K-12 schools of all sizes, serving both large and small school districts across the nation. Through a single consolidated view of all operations, it ensures enhanced efficiency, distinguishing itself as a leader in school software solutions.