Kelly Tours

Educational trips leave a long-lasting impact on a student's life, cutting through the monotony of classroom lectures and turning education into an exciting and interactive experience. The thrill of visiting new destinations blended with real-life experiences makes way for experiential learning, conquering the gap between theoretical knowledge and practical application.

Let’s think about it; a child who has read about Costa Rica’s flora and fauna only in the books finally gets to see them firsthand. The breathtaking dense rainforest and its rich biodiversity will create a memorable learning experience for the student.

Educational tours must be crafted with care, and successfully executing them is a feat not every travel company can master except Kelly Tours. Weaving course information into student travel experiences and delighting them with a once-in-a-lifetime educational treat is the company's specialty.

A group of high school students that took a trip to Costa Rica planned by Kelly Tours to execute a community service project could better network and focus on learning their core curriculum subjects. They also had a fantastic time partaking in many recreational activities, like hiking a volcano and enjoying ziplining and surfing lessons while sampling delicious cuisine. The educational trip included a catamaran sunset cruise as a cherry on top. Trips like these equip students to shift their perceptions of their course subjects and express a new-found appreciation for their curriculum.

Many educators partner with Kelly Tours to affordably plan and organize these trips to the finest detail.

"Today, we have emerged as a leading force in the industry, providing approximately 600 educational trips per year for school groups," says Don Adams, president of Kelly Tours.

Apart from Costa Rica, it covers an array of popular destinations like Washington, Florida, and New York. From one to multi-day trips, various packages are offered per client requirements.

The foundation of Kelly Tours lies in crafting tour packages defined by high-quality standards at fair, inclusive prices. The travel specialist is not limited to student trips but expands its value proposition to group, adult, and trolley tours. Its trip planning capability is complemented by a wide range of charter transportation services, from single to multi-day bus charters. Kelly Tours has around 60 motorcoaches delivering quality and safe transportation for students.

Whether a client requires only charter service or a wellplanned and organized educational trip to Disney, it acts as a one-stop shop to help them with all their needs.

Designing each tour around clients’ preferences, including cost, destination, and time of year, Kelly Tours crafts an all-encompassing experience where students can learn, connect, and rejoice while boosting real-world problem-solving skills to receive a well-rounded education.

People, Process, and Technology-The Power Package

Kelly Tours strikes the chord of innovation to constantly improve the trip experience and keep pace with evolving client demands. This capability is enhanced by its systematic approach to delivering services.

A representative interacts directly with an educator or group leader to gain an in-depth understanding of trip expectations. Its marketing department designs the best method to present trip details like travel schedules, itineraries, and registration guidelines to each individual by developing online catalogs or trip flyers.

The representative visits clients to explain these details with slideshows and answer all their questions. Educators are provided with flexible payment dates as they have to get the trip approved by their administration. All aspects of trip planning are handled by its leading-edge program, Tour Store booking software.

Today, we have emerged as a Leading Force in the Industry, Providing Approximately 600 Educational Trips per Year for School Groups

Tour Store’s excellent capabilities allow educators to access the list of students who have signed up for the tour while checking payments and the trip roster in real-time, all through simple clicks. Final decisions regarding generating group lists or rooming lists are accordingly made. Tour Store also allows parents to skim through the trip details and complete the registration process in a hassle-free manner.

On the back end, the system integrates these reservations with all aspects of planning, such as the agenda and sites to be visited, and organizes the data in the cloud. To make the travel experience seamless, Kelly Tours designates a dedicated tour director who liaises with educators and vendors, organizes the trip, and coordinates with different vendors, including airlines, railway, and cruise companies. Reminders in the form of emails are sent to the hotels to reiterate the rooming list or to the motorcoach team to assign a driver with the bus number. Trip announcements are made to inform students and parents through broadcast emails.

Tour Store also runs accurate reports and helps clients easily access pertinent tour information. As clients get closer to the day of departure, Kelly Tours communicates every detail to the group leaders through Zoom or in-person meetings. This gives them a chance to ask questions to understand the importance of the trip and its beneficial impact on studies.

Various scholarship programs are also offered to support students who cannot afford a trip. With Tour Store factoring in every step of trip planning, educators can be freed from laborious tasks to focus on enjoying quality time with their group.

A final letter detailing the departure schedule, daily itinerary, and other information is provided a few weeks before the journey, along with a Kelly Tours Tee Shirt and luggage tag.

At the end, clients can review the trip and provide their valuable feedback, which helps the team with better planning.

"We deliver what we promise with no hidden charges and excel at making the trip a memorable one. All clients have to do is to pick a date and spread the word among students while the rest is our responsibility," says Adams.

Unparalleled Customer Service

Elite customer service has always been the top priority for Kelly Tours, helping it establish its solid reputation in the industry with a high client retention rate since its inception. Behind this excellent feat is a team of high-performing tour directors, bus drivers, and professionals with extensive industry experience.

"Driven by the motto, ‘complacency is the enemy,’ we go all out to deliver services with a primary focus on enhancing customer experience. We value human connections and focus on continually improving our service quality," says Adams.

With an impressive track record, Kelly Tours has been witnessing yearover-year growth by staying relevant amidst technological advancements to differentiate its offerings with a personal touch. Spending time out of the house, enjoying with classmates on a school trip, and studying subjects practically by gaining firsthand insights cannot be duplicated with virtual tourism.

Exploring newer ways to diversify its market presence through geographical expansion, Kelly Tours has opened many new branches and strengthened its business. The company is focused on discovering new destinations to design newer and better educational travel programs. With internal team expansions, it aims to gain a leg up on market competition.