| | February - March - 20184CO VER ST ORYCIO INSIGHTS10Leveraging Technology to Enhance Guest ExperienceE-learning- The Changing Tide in EducationKeith A Cronk, CIO, Harding University24Three Ways a Customer Data Platform Makes Marketing Automation More "Human"Three Ways a Customer Data Platform Makes Marketing Automation More "Human"The Intersection of Technology and Customer Experience in the Field: Getting It Right171723The Role of Technology On a Student-Centered CampusThe LMS is Dead - Long Livethe LMS!The Need for a Digital StrategyDonna Heath, Information Technology Services Vice Chancellor and Chief Information Officer, University of North Carolina at GreensboroJack Suess, VP of IT & CIO, University of Maryland Baltimore CountyDave Swartz, Vice President and CIO, American University354346Joseph E. Aoun, President, Northeastern UniversityRobot-ProofHigher Education in the Age of Artificial Intelligence
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