| |April - 20184CO VER ST ORYCIO INSIGHTS10Tom Andriola,Chief Information Officer, University of California SystemWHY COLLABORATION MATTERS IN HIGHER EDUCATIONLeveraging Technology to Enhance Guest ExperienceNew Digital Strategies Depend on IT's Soft SkillsSteven Burrell, VP for IT & CIO, Northern Arizona University16Three Ways a Customer Data Platform Makes Marketing Automation More "Human"Three Ways a Customer Data Platform Makes Marketing Automation More "Human"The Intersection of Technology and Customer Experience in the Field: Getting It Right171723The Role of Technology on a Student-Centered Campus7 Tips and Tools to Protect University Campuses from Cyber AttacksThe Need for a Digital StrategyDonna Heath, IT Services VC & CIO, University of North Carolina at GreensboroJames Tagliareni, CIO, Washburn UniversityDave Swartz, VP & CIO, American University193638
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